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Distance Sales Agreement & Terms of Purchase

ARTICLE 1 – Parties

1.1 Seller Information

1.2 Buyer Information
Buyer details (Name, Address, Phone, Email) are provided by the customer during checkout and are stored securely.

 

ARTICLE 2 – Subject of Agreement

This agreement governs the terms of sale, delivery, payment, return, and cancellation of the product(s) ordered through www.favshops.com by the buyer. The buyer acknowledges all pre-sale information (product details, total cost including taxes, delivery options, cancellation & return policy) and confirms having reviewed these before purchase.

 

ARTICLE 3 – Products, Pricing & Delivery

  • Products ordered, their types, prices, and quantities are listed in the invoice shared post-purchase.

  • Orders are processed only after payment confirmation.

  • Deliveries are made to the address provided by the buyer. Any misinformation causing delivery delays is the buyer’s responsibility.

  • For international deliveries, customs duties or additional taxes are the buyer’s responsibility.

Important:

  • Minimum order value is $2 (excluding taxes).

  • Shipping fee applies to orders below 500₺.

  • Delivery timelines may vary based on order volume, stock availability, or courier operations.

 

ARTICLE 4 – Force Majeure

Events such as natural disasters, wars, pandemics, government-imposed restrictions, or technical failures that prevent fulfillment of the agreement will be considered force majeure. In such cases, parties shall not be held liable. If the situation lasts longer than 30 days, either party may cancel the agreement.

 

ARTICLE 5 – Seller’s Rights & Responsibilities

  • The seller undertakes to process the order as per the specifications unless prevented by force majeure.

  • favshops.com cannot be held liable for:

    • System errors or price misprints.

    • Visual-product color discrepancies due to display differences.

    • Manufacturer updates or product discontinuations.

  • Orders made after business hours or on holidays will be processed the next business day.

  • Pricing on the site may vary due to exchange rate fluctuations; the final amount is shown in the order confirmation email.

  • All product visuals and technical data are for informational purposes only and may not reflect exact stock or compatibility.

  • Product stocks are confirmed only after the order is completed — adding an item to the cart does not guarantee availability.

 

ARTICLE 6 – Buyer’s Rights & Responsibilities

  • By placing an order, the buyer agrees to all terms of sale and commits to making payment accordingly.

  • Buyers under the age of 18 are not allowed to shop on the site.

  • The buyer is responsible for entering accurate delivery and billing information.

  • The buyer agrees not to use purchased products in violation of international trade sanctions.

  • For items like the SENSECAP M1 LORAWAN GATEWAY, additional terms (ANNEX-1 Protocol) apply.

 

ARTICLE 7 – Order & Payment Process

  • Orders are confirmed via email once the payment is approved.

  • Payments can be made by:

    • Credit/Debit Cards (Iyzico, Visa, Mastercard)

    • Bank Transfer (with “payment notification form” submission)

  • Transfers must be completed within 1 business day, otherwise the order will be canceled.

  • Buyer must ensure sender name matches the billing details and transfer description includes the order number.

  • Orders for out-of-stock items may be substituted (with buyer consent) or refunded within 10 days.

 

Additional Notes:

  • Data Privacy: Buyer information is handled securely and in compliance with applicable data protection laws.

  • Browser Compatibility: Our site is best viewed using Google Chrome. The seller is not responsible for display issues on other browsers.

• • Promotions: The seller reserves the right to change or cancel any promotion or campaign without prior notice.

Privacy Policy

Effective Date: [20.04.2025]

At favshops.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

When you use favshops.com, we may collect the following types of information:

1.1 Personal Information

  • Name, surname

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment method (last 4 digits only; no full card info is stored)

  • IP address

1.2 Non-Personal Information

  • Browser type

  • Device information

  • Pages visited

  • Referral source

  • Cookies and analytics data

 

2. How We Use Your Information

We collect and use your data to:

  • Process and deliver your orders

  • Provide customer service and support

  • Send you order updates and transactional emails

  • Improve our website and user experience

  • Prevent fraudulent activities and ensure security

  • Comply with legal obligations

 

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic and behavior

  • Offer personalized product suggestions

You can choose to disable cookies via your browser settings, but this may affect some features of the site.

 

4. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share your information only with:

  • Trusted third-party service providers (e.g., shipping companies, payment gateways, analytics tools)

  • Legal authorities when required by law

  • Our internal teams for order processing and customer support

All third-party providers are contractually obligated to protect your information.

 

5. Data Security

We take data security seriously and implement:

  • Secure Sockets Layer (SSL) encryption

  • Firewalls and restricted server access

  • Regular monitoring and malware scanning

  • Secure payment processing via industry-leading platforms (e.g., Iyzico, Visa, Mastercard)

 

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict data processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please email us at info@favshops.com.

 

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with their data, please contact us immediately, and we will take appropriate steps to delete the data.

 

8. International Transfers

Your information may be stored and processed in countries outside your own. We ensure appropriate safeguards are in place for data transferred across borders in accordance with GDPR and relevant U.S. laws.

 

9. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated "Effective Date".

 

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: info@favshops.com
📞 Phone: +90 540 030 39 94

Terms of Service

Welcome to favshops.com. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our site.

These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

 

1. General Conditions

  • favshops.com reserves the right to refuse service to anyone for any reason at any time.

  • Product prices and availability are subject to change without notice.

  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without our written permission.

  • We reserve the right to modify these Terms at any time. Continued use of the website after changes implies your acceptance of the updated terms.

 

2. User Responsibilities

By using our website, you confirm that:

  • You are at least 18 years old.

  • You will provide accurate, current, and complete purchase and account information.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not transmit any worms, viruses, or code of a destructive nature.

Violation of any of these terms may result in immediate termination of your access to our services.

 

3. Product Information

  • All product descriptions, images, pricing, and availability are subject to change without notice.

  • Colors and details may appear differently depending on your screen/device.

  • We make every effort to ensure accuracy but do not warrant that all content on the site is error-free.

 

4. Orders & Payments

  • Orders are confirmed only after full payment is received.

  • We reserve the right to cancel or limit quantities purchased per person, household, or order.

  • Payment methods accepted: Credit/Debit Card (via secure gateway), Bank Transfer.

  • All pricing is shown in USD unless stated otherwise.

 

5. Shipping & Delivery

  • Delivery times are estimates and may vary based on location, customs, and logistics partners.

  • For international orders, buyers are responsible for customs duties, import taxes, or additional fees.

  • Shipping fees are detailed during checkout.

 

6. Returns & Refunds

Returns are accepted in accordance with our Return & Refund Policy (link to be inserted). Items must be unused, in original condition, and returned within the specified period.
Return shipping costs are the responsibility of the buyer unless the item is defective or incorrect.

 

7. Limitation of Liability

To the maximum extent permitted by law, favshops.com shall not be liable for:

  • Any direct, indirect, incidental, punitive, or consequential damages

  • Losses due to delays, service interruptions, or product unavailability

  • Damages arising from unauthorized access to your personal information or account

Our total liability shall not exceed the amount paid for the item(s) in question.

 

8. Intellectual Property

All content on favshops.com including text, images, graphics, logos, and software is the property of favshops.com and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these external sites. Use them at your own risk.

 

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

 

11. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 Email: info@favshops.com
📞 Phone: +90 540 030 39 94

Return & Refund Policy

Effective Date: [20.04.2025]

We want you to love your shopping experience at favshops.com. If you're not satisfied with your purchase, we're here to help.

 

📌 1. Order Cancellation

  • Orders can be canceled within the first 30 minutes of placement by clicking the “Cancel My Order” button located on your Order Detail Page.

  • After 30 minutes, your order is sent into preparation and can no longer be canceled.

 

🔁 2. Exchange Policy

  • We do not offer direct product exchanges.

  • If you'd like a different size, color, or item, please return the product and place a new order through our website.

 

📦 3. Return Policy

You may return any eligible item purchased from favshops.com within 14 days of the delivery date.

How to Initiate a Return:

  • If you are a registered user:
    Go to My Account > My Orders, select the item(s) you wish to return, state your reason, and generate your unique return code.

  • If you are not a registered user:
    Contact our Customer Support team via email at info@favshops.com and request a return.

Return Conditions:

Returned products must:

  • Be unused, unworn, and in original condition

  • Include original packaging and tags intact

  • For bags and accessories, all items must be complete and in original condition

  • Decorative products must be returned in full, unused, and unopened

⚠️ Non-returnable items (due to hygiene reasons):

  • Earrings

  • Necklaces

  • Bracelets
    These items are not eligible for return under any circumstance.

 

🚚 4. Return Shipping

  • Return shipments using our designated courier service with your unique return code are free of charge.

  • If you choose to return your product with a different courier, the shipping cost will be deducted from your refund.

 

💰 5. Refund Process

  • Once we receive your returned item, our Quality Control Team will inspect the product.

  • If the return meets our policy conditions, your refund will be initiated.

  • Refunds are issued within 14 business days after receiving the product and will be made via your original payment method.

  • If you paid by credit card, bank processing times may vary depending on your provider.

 

📝 Notes:

  • Returns made after 14 days, or items that are used, worn, damaged, or no longer in a resellable condition will not be accepted.

  • All refunds are made in USD.

  • favshops.com reserves the right to refuse returns that do not meet the above conditions.

 

📞 Need Help?

If you have any questions or need assistance with your return, don’t hesitate to contact us:

📧 Email: info@favshops.com
📞 Phone: +90 540 030 39 94

Shipping & Delivery Policy

Effective Date: [20.04.2025]

We are committed to delivering your order safely, affordably, and on time. Below you'll find everything you need to know about how we ship your favorite styles across the globe.

 

🚚 Standard Shipping

  • All products ship free of charge with an estimated delivery time of 9–14 business days.

  • For in-stock items, please allow 1–3 business days for warehouse processing.

  • For pre-order items, please refer to the estimated delivery date on the product page.

 

🌍 Customs & Import Duties

  • All international shipments are delivered duty and tax unpaid.

  • Customers are responsible for paying any import taxes, VAT, or customs duties as required by their local laws.

  • Express shipping methods are more likely to incur additional fees from customs.

 

⚠️ Address Restrictions

To ensure successful delivery, please provide complete and accurate address details (including street and building number where applicable).

We are unable to deliver to the following address types:

  • APO/FPO/DPO addresses

  • P.O. Box addresses (except for the United States with standard shipping)

  • Non-continental European islands or territories

 

📭 Failed Delivery Situations

FAVSHOPS is not responsible for failed deliveries caused by incorrect or incomplete customer-provided information, such as:

  • Wrong or incomplete delivery address

  • Invalid phone number

  • Incorrect recipient name

If you realize an error in your order information, please email us at info@favshops.com with your order number and the correct details before the order is shipped.

 

🗺️ Regional Notes

For certain regions like Puerto Rico, American Samoa, Guam, Northern Mariana Islands, and the U.S. Virgin Islands, please allow 1–2 additional business days for delivery.
In some cases, you may be required to pick up your package at the local post office.

 

🕒 Additional Information

  • Please note that shipping time does not include order processing time.

  • Shipping fee is calculated based on the final payment amount after discounts.

  • Occasionally, carriers may experience tracking delays or transit slowdowns. We appreciate your patience and are always here to help.

 

📩 Need Help?

If you haven’t received your order after the estimated delivery window, or if you have questions about your shipment, please contact us within 30 days from the delivery date:

📧 info@favshops.com

Payment Policy

Effective Date: [20.04.2025]

At FAVSHOPS, we offer a variety of secure and flexible payment methods to make your shopping experience smooth and convenient. Please review the payment options, refund timelines, and coupon usage rules below.

🔐 Pay with Credit/Debit Card

You can complete your purchase using Visa, Mastercard, or other supported debit/credit cards.
Important:
FAVSHOPS does not collect or store your card number or sensitive payment information. All transactions are handled securely through third-party payment gateways.

For questions regarding a transaction, please contact your card-issuing bank directly.

Refund processing time: 5–14 business days

💸 Pay with PayTR

You will be redirected to the PayTR payment page to complete your transaction securely.

✅ You can use your PayTR account or
✅ Choose “Pay with Debit/Credit Card” to proceed without logging in.

Refund processing time: 7–14 business days

🧾 Pay with Klarna

Klarna allows you to shop now and pay later with options like:

  • Pay in 30 days

  • Pay in 3 or 4 interest-free installments

💡 Supported countries may vary. Please check Klarna’s terms and availability in your region before choosing this option.

Refund processing time: 5–7 business days

🛍️ Pay with Afterpay

Currently supported in:
Australia, New Zealand, United States, Canada, and the United Kingdom

Split your payment into 4 interest-free installments over 6 weeks. Payments are made every 2 weeks.

If you return a product purchased with Afterpay, you are still obligated to follow Afterpay’s payment terms. Your future payments will be adjusted accordingly.

Refund processing time: 1–3 business days

🎟️ Coupon Code Usage

You can apply discount codes at checkout by entering your coupon code and clicking "Apply" before completing your purchase.

Important Notes:

  • Each coupon code is for one-time use only

  • Coupons have a set expiration date

  • Some coupons may require a minimum purchase amount

  • Coupons can be combined with store credit or gift cards

  • If you cancel your order before the coupon expires, you can reuse the code

💡 Final Notes

  • All payments must be made in USD.

  • Orders will not be processed until the payment is confirmed.

  • If you have questions or concerns about your payment, contact us at:
    📧 info@favshops.com

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